About Us, Privacy

At Bellaroma Specialty Hospital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By accessing our services, you agree to the terms outlined in this policy.

Information We Collect:

  1. Personal Information:

    • We may collect personal information such as your name, contact details, and medical history to provide you with the best possible care.
  2. Medical Records:

    • Your medical records, including details of consultations, treatments, and surgical procedures, are stored securely to maintain accurate and comprehensive healthcare information.
  3. Payment Information:

    • For billing purposes, we collect payment information such as credit card details, ensuring the security and privacy of financial transactions.
  4. Cookies and Analytics:

    • We use cookies and analytics tools to improve the functionality of our website and better understand user interactions.

How We Use Your Information:

  1. Patient Care:

    • Your personal and medical information is used to provide healthcare services, ensure accurate diagnoses, and deliver personalized treatments.
  2. Communication:

    • We may use your contact information to communicate appointment reminders, treatment plans, and other relevant healthcare information.
  3. Billing and Financial Transactions:

    • Payment information is utilized for billing purposes and financial transactions related to the services provided.
  4. Quality Improvement:

    • Aggregated and anonymized data may be used for quality improvement initiatives and research to enhance our services.

Information Sharing:

  1. Medical Professionals:

    • Your medical information is shared among our healthcare professionals involved in your care to ensure comprehensive and coordinated services.
  2. Third-Party Service Providers:

    • We may engage third-party service providers for tasks such as billing, website management, and analytics. These providers are bound by confidentiality agreements.

Data Security:

  1. Secure Storage:

    • All personal and medical information is securely stored with access restricted to authorized personnel.
  2. Technology Safeguards:

    • We employ industry-standard security measures, including encryption and firewalls, to protect your information from unauthorized access.

Your Rights:

  1. Access and Correction:

    • You have the right to access and correct your personal information. Please contact our Privacy Officer for assistance.
  2. Withdrawal of Consent:

    • You may withdraw your consent for the collection and processing of your information at any time. However, this may affect our ability to provide certain services.

Changes to the Privacy Policy:

  1. Notification of Changes:
    • Any changes to our Privacy Policy will be communicated through our website or directly to you if required by law.